Tracking Success

Identifying Community Outcomes
As the plan unfolds, we propose that an outcomes based model be developed to indicate what we can become by achieving our strategies and actions.

In identifying community outcomes, the term “outcome” refers to a level of performance or achievement. An “outcome” is the overall result or long-term consequence of many actions and outputs. An “output” by contrast, is what pops out at the end of a process.

For example, if the process is to prepare dinner, then the “output” will be the dinner itself. If the person eating dinner is on a diet, possible outcomes include satisfaction with the meal or the amount of health improvement due to the diet.

The draft Community Outcome Statements examples identified below provide a sampling of the accomplishments our community will be able to achieve as we work together to implement the actions outlined in the Community Sustainability Plan. As you can see, each outcome has a positive effect not only in one aspect of sustainability, but in other dimensions as well.

Measuring Community Outcomes
To measure progress, the Citizens Advisory Group is recommending that Community Outcome Measures be established to form a “yardstick” our community will use to measure progress towards reaching our vision. Because it is impossible to identify one measure that will accurately gauge our progress, it is proposed that the “yardstick” include both qualitative and quantitative measures.

Qualitative measures: are generally gathered through surveys that determine how residents feel about aspects of life in the community.

Quantitative measures: track specific information against an established baseline.

The following provides examples of what qualitative and quantitative measures could be and identifies how they can measure progress in more than one theme area.

In the implementation of the plan, it is further proposed that a professional familiar with developing outcome measures be used to assist in this process.